Writing and reading are, at their core, terribly inefficient. To communicate knowledge, we take complex non-linear understanding and flatten it into a linear string of symbols—words, sentences, paragraphs—then expect someone else to decode those symbols one by one to reconstruct the original meaning. For every piece of information useful to us in a particular moment, we probably read thousands of unnecessary words. Laws, academic research, instruction manuals—entire professions exist solely to interpret and summarize the large texts, and find the bits useful for a particular case.
We are so accustomed to this system that we barely question it. We assume that knowledge must be buried in thick books, endless PDFs, or jargon-laden policies, and that extracting value from them is simply the price we pay. The reality is that text, as a technology, is painfully exclusionary. It filters out those who do not have the time, education, or patience to wade through its inefficiencies. The result? A world where information is not truly accessible—it is just available, locked behind barriers of expertise and labor. The problem only growth with the increase of information. We can search now, but search you need to know what exactly the thing you're searching is called.
Enter Retrieval-Augmented Generation (RAG). This technology upends the whole premise of reading as a necessary struggle. Instead of requiring humans to sift through dense documents, a RAG-powered AI can scan, understand, and extract the exact information you need. It will understand you even you're not sure what to look for. No more endless searching, skimming, or cross-referencing. You ask, it finds and explains at whatever level of difficulty you are comfortable with, in any language.
The applications are obvious. College course materials, legal codes, corporate policies—things we must understand but rarely want to read—can now be accessed through AI assistants that do the heavy lifting. Medical test results, car repair manuals, tax codes—fields where knowledge has traditionally been mediated by experts—become directly intelligible to the people who need them. RAG doesn’t just speed up information retrieval; it removes the gatekeepers.
Despite the significance of this shift, most major AI companies have not fully embraced it. OpenAI is the only major player that has prioritized user-friendly RAG-based tools, allowing everyday users to create and share custom bots. The others—Anthropic, Google Gemini, Meta, Grok, Deep Seek— all offer API-based solutions that cater to developers, not the general public. Gemini allows its paid users to create custom bots, but somehow, inexplicably, does not allow to share them. It is a strange oversight. The AI race is usually about copying and outpacing competitors, yet here, OpenAI is sprinting ahead while others somehow hesitate.
The gap has created an opportunity. Startups are rushing in to offer the ease of use that the AI giants have neglected, sensing that the true power of AI is not just in intelligence but in revolutionary leap to accessibility. AI is, by nature, a democratic technology—relatively cheap, scalable, and available to almost anyone. And yet, its most transformative application—RAG—is still frustratingly out of reach for many.
What we are witnessing is the beginning of a fundamental shift. For centuries, knowledge has been tied to advanced literacy (the ability to create and understand long texts), to institutions, to intermediaries who dictate who gets to understand what. RAG challenges that structure. It does not just improve search; it changes who gets to find answers in the first place. If AI is truly to fulfill its promise, it won’t be by making people read faster—it will be by making linear reading largely obsolete. We will always always read novels and poems word by word, because humans created art out of the terrible technology of writing. But those are only small portion of written information we consume.