AI in Society
The blog is connected to my role of the head of the National Institute on AI in Society
at California State University Sacramento. However, opinions and positions expressed therein are mine, and do not represent the university's opinions or positions.
Wednesday, February 28, 2024
Hackers vs. Handlers: The Battle for Equity in the Generative AI Revolution
Handlers, often backed by deep pockets and corporate interests, are the architects of proprietary systems. They package, distribute, and regulate access to AI technologies, aiming to create comprehensive solutions that cater to market demands. Their approach, while fostering innovation and ensuring quality, often leads to restricted access and a consolidation of power, raising concerns about equity and inclusivity in the technological realm. The curious fact is that many handlers are former hackers, who made it in the startup world.
Hackers, in contrast, are the rebels of the digital age. They advocate for a more open and collaborative approach to AI development, believing that technology should be a public good, accessible to all. They prefer the do-it-yourself, scrappy solutions. Their efforts are not driven by profit but by a conviction that broader access to AI tools can level the playing field, enabling a more diverse set of voices to contribute to and benefit from technological advancements.
The clash between hackers and handlers is emblematic of a larger debate about the future of technology and its role in society. While handlers bring structure and scalability, hackers inject diversity, creativity, and a sense of community. The balance between these forces is crucial. An overemphasis on control and commercialization risks stifling innovation and perpetuating inequalities, while unchecked openness may lead to issues of quality and security.
The generative AI revolution presents an opportunity to recalibrate this balance. Supporting hackers and their open-access ethos can foster a more equitable technological landscape, where innovation is not the exclusive domain of the well-funded. This means championing open-source projects, recognizing community-driven initiatives, and creating legal frameworks that protect the principles of openness and collaboration.
As we stand at the precipice of this AI revolution, the choices the societies make will have far-reaching implications. Supporting the hacker ethos without alienating the handlers, and promoting broader access to AI technologies can ensure that the benefits of this revolution are shared by all, not just the privileged few. It is time to shift the balance in favor of equity, inclusivity, and the collective advancement of society.
Saturday, February 17, 2024
Curb your enthusiasm
Do we learn how to use the current versions of AI, or wait for them to get much better very soon? The excitement around AI's exponential growth mirrors a pattern we've seen with other technologies: a burst of initial progress followed by the hard reality of limitations. History offers lessons from nuclear fusion to space exploration, where initial optimism ran into practical and technological barriers.
Nuclear fusion, which began its journey as a promising energy solution in the 1950s, has yet to deliver on its promise of endless clean energy. The technical and financial challenges have proven to be more complex and enduring than anticipated. Similarly, space exploration, once thought to usher in an era of human settlement in outer space, has been tempered by the harsh realities of cost, distance, and survival in a hostile environment.
As AI technologies, particularly generative AI like ChatGPT, race ahead, they too may face significant hurdles. The rapid development and deployment of these technologies have revealed challenges, notably the increasing demand for computing power. This situation is exacerbated by the competitive push from tech giants like Google and Meta, highlighting the difficulty of sustaining rapid advancement.
One potential game-changer on the horizon is quantum computing. This emerging field promises to revolutionize computing power, potentially overcoming current limitations in a way we can barely imagine. The impact of quantum computing on AI could be profound, offering solutions to problems that are currently intractable and opening new avenues for advancement.
Yet, even with quantum computing, it's wise to temper our expectations, at least until practical and cheap quantum computers become a reality. Each technological leap brings its own set of challenges and unknowns. Rather than waiting for miraculous breakthroughs, a more pragmatic approach is to focus on optimizing current AI technologies. Understanding and working within their limitations can lead to significant improvements and applications that are both practical and impactful now.
This approach doesn't mean halting innovation but rather balancing the pursuit of new technologies with the efficient exploitation of existing ones. By learning from the past and being mindful of the inherent challenges in technological progress, we can navigate the complexities of innovation more effectively. Quantum computing may indeed provide the next significant leap, but until then, making the most of current AI capabilities is both a wise and necessary strategy.
Friday, February 9, 2024
The Advising Bot Dilemma
In educational organizations, the integration of AI, particularly through automated advising tools like chatbots, embodies a strategic advancement yet introduces a complex dilemma. These digital advisors, designed to navigate queries ranging from academic programs to student services, highlight a pivotal choice between precision and broad utility.
At one pole, AI bots can be meticulously engineered to handle vaguely formulated inquiries, but only providing correct answers manually curated by humans. This approach, while ensuring a high level of fidelity, is marked by a slow and expensive development process. For entities with vast knowledge bases or intricate operations, the manual input required could significantly dilute the efficiency gains such tools promise to deliver.
Conversely, AI advisors programmed for wider application operate by not only interpreting queries, but also sourcing answers from a pre-existing repository of documents and websites. This method, though expedient, compromises on accuracy, a drawback that becomes more pronounced within the context of large and diverse information repositories.
A balanced strategy proposes the coexistence of both high and low-fidelity bots within the educational sphere. Low-fidelity bots offer an expedient first layer of support, adept at managing basic inquiries through triage advising. Tailoring these bots to specific domains and incorporating clear disclaimers could mitigate the risk of misinformation, directing students towards accurate resources while alleviating the administrative burden on staff.
For situations where accuracy is paramount, a semi-automatic model emerges as a superior alternative, at least for now. This model envisions a symbiotic relationship between AI systems and human advisors, with AI proposing potential responses and the advisor ensuring their validity. Such a configuration enhances efficiency without compromising the integrity of the advice provided.
AI imperfections sometimes may be tolerated. AI adoption required a pragmatic cost-benefit analysis. The evaluation hinges on whether the operational efficiencies gained through deploying lower-fidelity systems justify the associated risks. We must compare them not to very expensive and very reliable alternative, but to not getting any advicу at all, or receiving it from roommates and random sources. The decision on whether to limit these systems to straightforward queries or to implement them within defined subject areas requires careful consideration.
Addressing these trade-offs is crucial for harnessing AI's potential in educational settings. This nuanced approach, advocating for a judicious blend of high and low-fidelity advising tools, underscores the importance of strategic planning in AI deployment. It offers a pathway to leverage technological advancements, ensuring they complement rather than complicate the educational mission.
Tuesday, February 6, 2024
AI undermines linguistic privilege
The tremors of unease felt across the echelons of privilege are not solely due to the fear of technological unemployment or the unsettling pace of change. Rather, they stem from a deeper, more introspective anxiety: the threat AI poses to the use of language as a bastion of privilege. For centuries, mastery over the nuanced realms of oral and written speech has served as a subtle yet potent tool of social stratification, a way to gatekeep the corridors of power and influence. But as AI begins to democratize these linguistic capabilities, it inadvertently challenges the very foundations of societal hierarchies, provoking a backlash draped in ethical rhetoric that masks a more self-serving agenda.
Language, in its most refined forms, has long been a marker of education, sophistication, and belonging. To speak with the clipped accents of an upper-class Englishman, to wield the jargon of academia, or to navigate the complex conventions of professional communication has been to hold a key to doors otherwise closed. These linguistic markers function as tacit gatekeepers, delineating who belongs within the inner circles of influence and who remains outside, their voices deemed less worthy. The assertion that one must speak or write in a certain way to be considered intelligent or capable reinforces societal power structures and perpetuates inequities. It's a subtle form of oppression, one that privileges certain dialects, accents, and syntactical forms over others, equating linguistic conformity with intelligence and worthiness.
Enter the realm of artificial intelligence, with its natural language processing capabilities and machine learning algorithms. AI, with its inherent impartiality to the accents, dialects, and syntactical structures it mimics, does not discriminate based on the traditional markers of linguistic prestige. It can generate scholarly articles, craft professional emails, or compose poetic verses with equal ease, regardless of the socioeconomic or cultural background of the user. This leveling of the linguistic playing field poses a direct challenge to those who have historically leveraged their mastery of language as a means of maintaining status and privilege.
Critics of AI often cloak their apprehensions in the guise of ethical concerns, voicing fears about data privacy, algorithmic bias, or the dehumanization of communication. While these issues are undoubtedly important, they sometimes serve to obscure a more uncomfortable truth: the democratizing impact of AI on language threatens to undermine traditional power dynamics. The reluctance to embrace this technology fully may, in part, stem from a reluctance to relinquish the privilege that comes with linguistic mastery.
This resistance to change is not a new phenomenon. Throughout history, technological advancements have often been met with skepticism by those whose status quo they disrupt. The printing press, the telephone, and the internet all faced initial pushback from those who feared the loss of control over information dissemination. Similarly, AI's impact on language is merely the latest battleground in the ongoing struggle between progress and privilege.
Yet, the equalizing potential of AI should not be viewed with apprehension but embraced as an opportunity for societal advancement. By breaking down the barriers erected by linguistic elitism, AI can facilitate more inclusive, diverse forms of communication. It can empower individuals from all backgrounds to express themselves effectively, participate in scholarly discourse, and compete in professional arenas on equal footing. In doing so, AI can help to dismantle some of the systemic barriers that have perpetuated inequality and hindered social mobility.
The anxiety surrounding AI's impact on language reflects broader concerns about the erosion of traditional forms of privilege. As AI continues to advance, it challenges us to reconsider the values we ascribe to certain forms of linguistic expression and to question the fairness of societal structures built upon them. Embracing the democratizing influence of AI on language could lead to a more equitable and inclusive society, where intelligence and capability are recognized in all their diverse expressions, rather than gauged by adherence to arbitrary linguistic norms. In the end, the true measure of progress may not be in the sophistication of our technologies but in our willingness to let go of outdated markers of privilege.
Friday, February 2, 2024
Tuesday, January 30, 2024
The tiny tools issue
The world of AI implementation has three tiers. At the base are user-friendly, ready-to-use AI tools – the digital world's equivalent of instant coffee: one can simply go to a chatbot and do your thing. Ascending a level, there is the realm of tiny tools like APIs, a middle ground easily accessible to coders but mystifying to the layperson. The apex of this hierarchy is reserved for integrated, complex AI solutions – the grand orchestras of technology, both sophisticated and costly.
The drama in AI implementation, however, is not rooted in the existence of these tiers, but in their portrayal and accessibility. Providers, often driven by material interests, tend to downplay the simplicity and adequacy of the lower tiers. This misrepresentation is not just about pushing expensive solutions; it is a deeper issue of monopolizing knowledge and perpetuating power imbalances. Of course, if one knows how to do something that others do not, they want to make themselves look more essential, so they can sell their expertise.
The key takeaway here is to be a discerning consumer. Before opting for an expensive, integrated solution, consider first if one can do it themselves, and if not, if a tiny tool would suffice. Perhaps a computer science student could craft a solution efficiently and affordably. Or there might be a vendor that sells just the tiny tool needed. This approach is not just about saving resources; it is about maintaining control in an increasingly technology-driven world. Surrendering to high-end solutions can lead to a loss of autonomy, difficult to reclaim once given up.
When faced with AI implementation decisions, balance is crucial. It is essential to recognize where one's needs fit within this spectrum and make choices that harmonize practicality, cost, and control. The most effective tool at our disposal is not always the most complex or expensive one, but often our own critical thinking. By understanding the nuances of these AI tiers, we can make informed decisions that preserve our technological independence and prevent being unwittingly upsold solutions that far exceed our actual needs.
Monday, January 29, 2024
Writing instructors, why are you surprised by AI?
Why do you look surprised? Since the 1970s, there has been a shift in your field. This change was not about refining the minutiae of grammar or punctuation. Rather, it was a movement toward valuing the creative process in writing. Think of pioneers like Donald Graves, Lucy Calkins, and Peter Elbow. They were not merely toying with new ideas; they were fundamentally altering how writing is taught, influencing college-level instruction as well.
The advent of AI technology has accelerated a shift that was already underway. Historically, while there was vocal support for creative and critical thinking, the reality often leaned towards assessing grammar and spelling. It was simpler to grade based on these concrete elements. Judging originality and creativity posed greater challenges, especially when justifying grades during student appeals.
However, it is becoming clear that the reliance on traditional assessment is no longer sustainable. It is time to genuinely embrace what has been acknowledged for decades. The focus should shift more towards teaching originality, creativity, authenticity, discernment, and critical thinking. Ideas should be valued over mechanical accuracy.
A crucial aspect of this evolution is teaching students to write with AI assistance. This approach does not diminish writing standards. Instead, it raises the bar for the final product. Students should learn to use AI as a tool to enhance their writing, not as a substitute for critical thinking or creativity.
Dear writing instructors, the time has come to adapt. And you know how to do it better than anyone else. The gradual shift many of you have been working on, is now upon us. This is a moment for re-evaluating, rethinking, and embracing a new phase in education where AI complements and enhances the teaching of writing. The future is here, and it aligns with the trajectory you have been following.
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